POLICIES
RETURN POLICY
1. Eligibility for Refunds and Returns:
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Products must be returned within 30 days of purchase.
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To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.
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Proof of purchase (receipt or order number) is required for all returns.
2. Non-Returnable Items:
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Gift cards.
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Opened or used products.
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Products not in their original condition, damaged, or missing items for reasons not due to our error.
3. Process for Returns:
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Contact our customer service team at admin@bestperformacesupplements.shop or 0423 365 615 to initiate a return.
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We will provide you with a return shipping label and instructions on how to send your item back.
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
4. Refunds:
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
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Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exchanges:
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We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at admin@bestperformacesupplements.shop or 0423 365 615
6. Sale Items:
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Only regular priced items may be refunded. Sale items cannot be refunded.
7. Shipping:
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To return your product, you should mail your product to: Unit 2 534,538 Pacific Highway Belmont NSW 2280
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
8. Contact Information:
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If you have any questions about our refund policy, please contact us at admin@bestperformacesupplements.shop or
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0423 365 615